Frequently Asked Questions

Review the Frequently Asked Questions to see if any of your questions can be answered here. Make sure to review fees and available appointment times.

If after reading you think we are a good fit, click “Schedule Consult” at the top or bottom of the page to pick a time for a phone call (no phone tag needed). Send me an email if you cannot find a time that works christine@olsenpsychotherapy.com.

In the free 15-min consult call, you may explain what you’re looking to talk about, any goals you have, and get additional questions answered.

If we decide we are a fit, we will find an available time to meet.

We will meet on a secure online system specifically for therapy through video.

If in-person, we meet in a comfortable and private office space.

The 15-min consult call is free.

Individual Psychotherapy

The investment is a flat fee of $190 for a 50-min session.

Reduced fee appointments are only available for individuals through www.openpathcollective.org. (Open Path spots currently filled. When another becomes available I will update here.)

Couples Counselling

The investment is a flat fee of $225 for a 50-min session.

Extended sessions are pro-rated and available upon request.

Coverage

Most extended health care plans have coverage for services from a Registered Social Worker or Master of Social Work. I provide receipts that you can submit. Please speak to your provider to confirm this a covered expense, as well as how much per session and per year.

I am a Non-Insured Health Benefits (NIHB) Mental Health Counselling Provider. If you are eligible, I am able to submit up to 22 hours per 12 months with possibility of extension.

Social Work services is also a medical expense that can be claimed on your tax return.

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Credit card and e-transfer are accepted forms of payment.

Mondays 10am - 6pm

Tuesdays 10am - 6pm

Wednesdays 10am - 6pm

Thursdays 10am - 1pm

If you cannot make your appointment time, you can cancel or reschedule 24 hours prior to the appointment. If it’s less than 24-hours prior to your appointment time or you do not show up you will be required to pay the full fee. There are no exceptions to this.

Paperwork is to be completed 24-hours prior to the start of the first session. If you cannot complete before this time, your appointment will be cancelled or rescheduled.

My online services are through a secure online video platform called OWL.

The benefit is that I can provide services to anyone living in Ontario.

Some things to consider:

• Do you have a space where you have privacy from other members of your household during sessions?

• Do you have a good internet connection, microphone, and video with your phone or computer?

• Can you navigate online booking and getting into sessions, or have someone who can assist you with this?

Learn more here: online therapy

White cisgender heterosexual small-bodied woman here. If you are questioning whether you would feel comfortable in this space, know that it’s priority; Nothing I say or do beyond that will have value if you cannot be safe and present in our conversations. Creating safety looks like educating my myself on experiences I have not and could not experience. It is understanding that my power and privilege is compounded with my identities + being in the therapist chair. To make the therapy room safer I acknowledge my limitations, remind you that withdrawal of consent is encouraged if desired, and ensure you know you can say “no” when I get something wrong. There will always be limitations to my knowing, despite my pursuit to educate and question myself. Know that questions and conversations about your comfort and my knowledge are welcome.

Yes, I work with those who are not men. Therapy for men is simply a specialty and an important topic I feel passionate about.

You may have come across my website and seen information that you felt heard or seen by, regardless of gender. That’s great, all are welcome!